Community and Events


Businesses can make a huge difference in their community, which is why giving back is at the heart of everything we do. Supporting and assisting local charities, organisations, groups and schools has built the foundation of what Merlo Coffee is today.

While we support many causes within our community, one of the most significant partnerships we have formed is with The Common Good, an initiative of The Prince Charles Hospital Foundation (PCHF). The team at The Common Good are conducting research into discovering cures for chronic disease and beating these conditions for good. Since 2014 Merlo’s contributions have directly funded research into medical discoveries that could save or improve our own lives, or those of the people we love.



Cycle of Giving


There are over 1,300 Australians on the waiting list for a new organ, but there aren’t enough donated organs to give these people a second chance at life. The key to closing this gap is through research; and the research needs to be funded.

The Cycle of Giving is The Prince Charles Hospital Foundation’s annual bicycle ride, raising much-needed funds for this vital organ transplant research. Every $44 raised equates to 1 hour of medical research.

The ride began 12 years ago, with the wife of a transplant recipient making the 100km journey with just 16 other riders. The ride now attracts nearly 700 participants and raised over $215,000 in 2018.

Merlo Coffee are proud to be the key sponsor of the ride as part of our broader support and association with the PCHF. To read more about the medical research project Merlo is supporting click here.





Every young person, regardless of their care needs, should have the freedom to choose where they live, who they live with and how they live their lives.

Youngcare is a non-for-profit organisation creating choice and independence for young people aged between 18 and 65 with high care needs. They provide fully accessible and age-appropriate living spaces, grants for equipment and home modifications and support through a national phone line.

As a Youngcare Supporter, on May 10 2019, Merlo donated $1 from every cup of coffee sold in all Merlo owned stores to help raise vital funds for young people with high care needs, like Emily and her family. We are proud to have raised $10,000 for Youngcare during this promotion.

Visit the Youngcare website for more information on the important work that they do or to make a donation.

We are looking forward to supporting Youngcare next year as well, stay tuned for more information about how you can partner with us to make a difference.




The Sycamore School


For the past few years, Merlo have proudly supported the wonderful work of The Sycamore School – a school in Alexandra Hills dedicated to providing a safe and inclusive educational environment for students with Autism Spectrum Disorder (ASD).

A not-for-profit organisation, The Sycamore School works to provide young people with opportunities to reach their potential.

As part of Autism Awareness Month in April, the Merlo team across 15 locations dress as “Superheroes for Sycamore School” Day and shine a light on the daily lives of children with ASD.

From every coffee sold on the day, $1 is donated to The Sycamore School to improve the resources and programs offered to students and their families.





New Farm Community Cart


For more than 30 years the New Farm Neighbourhood Centrehas been working with the local community to support the welfare and well-being of socially, physically, intellectually and emotionally disadvantaged and vulnerable people.

The Centre also offers free help with housing and legal issues as well as providing a range of sporting and social activities in the area.

Located opposite the beautiful New Farm Park they provide a place for people to meet, to join activities and to tap into local support services. In 2016 Merlo Coffee further enhanced this meeting space by donating a new completely self-contained coffee cart, a coffee machine and all necessary equipment.

The Cart Community Coffee has not only created a hub for people to meet and support one another, it also allows the Centre to raise much needed funds to support ongoing work in the community. The cart is open daily from 6am to 12pm.






R U OK? Day aims to create a world where all people are connected and are protected from suicide. So if you notice someone who might be struggling, then grab a coffee and ask: “Are you ok?”. We’re proud to support the great work that R U OK Day does in encouraging these conversations to happen, not just today, but every day.

We’ll be supporting R U OK? Day on Thursday 12 September 2019 by offering 2 for 1 coffees at any Merlo owned store between the hours of 2pm and 4pm. Why not take a collegue, friend or loved one out for coffee and start a meaningful conversation.






3rd Space Brisbane


Located in Brisbane’s Fortitude Valley, 3rd Space is a drop-in centre where homeless people can find practical support, friendship and dignity.

They help hundreds of people every year – assisting some with simple things such as a shower or a meal and a cup of tea, and others with a program of support for more complex needs.

3rd Space help to find accommodation and work; manage addictions and emotional challenges; and get the right health and dental services.

Head into 3rd Space Café at 505 Brunswick Street, Fortitude Valley from 8:30am to 2pm daily and enjoy a fresh Merlo Coffee, a healthy breakfast or lunch.






Hummingbird House


Merlo are supporting Hummingbird House, Queensland’s only children’s hospice, so they can continue to provide short break stays, support services, creative therapies, and care at the end of life, for children with life-limiting conditions and their families.


Grab a coffee from any Merlo Torrefazione or Espresso Bar on Friday 11 October 2019 and we’ll donate $1 from every cup sold (takeaway and dine-in) to Hummingbird House.

To read more about the important work at Hummingbird House, click here.






Giving Back


Communities are built around coffee shops. Other important programs and initiatives Merlo Coffee has supported either directly or through fundraising initiatives are:

If you’re interested in seeking our support for an upcoming charity-based project, event or fundraiser, please contact us.



Looking for great coffee at your next event? Queensland’s favourite coffee roaster can help!


Merlo has been serving premium coffee at events ranging from large to small in size and stature across South East Queensland for many years. We also boast an in-house Events Coordinator who will liaise with you to ensure the smooth sailing of serving Merlo Coffee at your event.


In order for us to provide your event attendees with the Merlo coffee experience that they know and love, we do ask that your event maintains the following checklist before inquiring with us:


  • We will need 2-3 weeks notice (at the latest) of your event
  • Our mobile setups require access to single phase 15amp or three phase 40amp power (10amp unfortunately will not suffice)
  • We require level ground for our set up
  • Undercover area preferred but not mandatory
  • We must have access to drinkable water and your venue must have waste, water waste and rubbish dumping facilities
  • Your event must be located in SEQ



If your event adheres to the above list, we would absolutely love to hear from you! Please fill out the form below and our Events Coordinator will be back to you within 5 working days.


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Merlo Coffee is on a mission to obtain carbon neutrality, and to get there, Head of Operations Simon Brooks reflects on its sustainability endeavours.

Brisbane-based coffee company Merlo Coffee is turning up the heat on its sustainability goals, making a very deliberate effort to become more environmentally friendly in all its business practices.

Merlo’s Head of Operations Simon Brooks says this includes everything from discounts on reusable cups and compostable packaging, to recently installed solar panels at several facilities.

“Sustainability has become a buzz word in recent years, and people are increasingly looking to companies to implement sustainable business practices. There’s no reason for businesses to not try and do the most for the environment and do their part here in Australia,” says Simon.

“Our goal this year is to reduce our emissions even further, firstly by reintroducing reusable cups back into the marketplace as COVID-19 subsides.”

To incentivise customers, Merlo is offering a free coffee on purchase and $0.50 savings on refills for customers that use a reusable cup.

Merlo is determined to keep more than three million takeaway cups out of landfill. To help reach its goal, sustainable packaging company BioPak has introduced fully compostable, eco-friendly packaging for Merlo customers.


“Compostable BioCups from BioPak are the first and only products of their kind to be certified carbon neutral, B Corp, and commercially compostable to Australia and New Zealand standards. It allows customers to make a big difference through their choices,” says Simon.

“Now you can do something good for the earth by dropping a Merlo BioCup in our collection bins outside any Merlo Coffee store. These cups and lids will be combined with Merlo’s coffee grounds, food scraps and packaging and in less than 12 weeks, the by-product is utilised as a nutrient rich compost.”

Merlo’s BioPak cups use Ingeo polylactide bioplastics, which utilise a number of renewable resources such as plant oils, cellulose, starches, sugars, carbohydrates, bacteria and algae. This results in 75 per cent less greenhouse gases than conventional plastics.

“We distribute around five million cups per year from our warehouse, which is a huge amount of landfill. That’s a major reason why we partnered with BioPak, to make sure we reduce our wastage and do as little damage as possible to the environment,” Simon says.