Friend of Merlo Loyalty Program

Michael Gosman @ 2023-02-22 12:02:41 +1000

We are excited to announce the following changes to our Friend of Merlo (FOM) loyalty program. 

These changes are designed to provide benefits for all FOM members - regardless of whether they shop instore or online. 

Full details on the changes to the FOM program are below:

  • FOM members will now earn Bean Dollars on all purchases of roasted coffee instore or online. Bean Dollars can be used to purchase anything instore and online and will expire after 60 days when there have been no transactions. 
  • New FOM members will receive a $5 voucher after making their first purchase instore or online.
  • FOM members will receive free delivery on all online purchases of 1kg or more of coffee. 
  • FOM members will receive a free 8oz coffee on their birthday, provided they have made a transaction in the preceding 12 months. 
  • FOM members will receive a free coffee after every 10 coffee purchases instore. 
  • Online coffee subscribers will receive a free gift with every 6th order. 
  • FOM members will receive exclusive monthly offers and invitations to our events. 

What are Bean Dollars?

'Bean Dollars' are credits that will accrue in your account every time you purchase roasted coffee beans from a Merlo retail store or online. They can then be used to purchase (or contribute towards) any product instore or online. 

For any questions regarding these changes, please contact us at

Sign up for free to be a Friend of Merlo!